There is something in this product that made my chapped lips worse. I love other Aquaphor products and have used them without a problem. Not sure what it is, but I cannot use it.
Robin
Eucerin
Hi Robin,
We're very sorry to hear about your experience with our Aquaphor Lip Repair Stick. Our Consumer Care Team is here to help. Please retain the product for reference if possible. We're reaching out to you via email to obtain additional product information and share next steps. Thank you.
3/29/2025
Waste of MONEY
This product is the worst for the price. Do NOT waste your money.
Sexy P
Eucerin
Thank you for reviewing our Aquaphor Lip Repair Stick. We're sorry our product didn't work out for you. Our Consumer Care Team is here to help. We've reached out to you via email to obtain additional product information and to assist you further.
1/13/2025
Shockingly Bad
I’ve always loved Aquaphor products, so I was excited to try their lip balm. Unfortunately, it didn’t live up to my expectations. Despite using it daily, my lips remained painfully chapped, and I found myself needing to reapply constantly because it didn’t last. I eventually switched back to Chapstick, and the difference was immediate. My lips felt better, and the product stayed on much longer than Aquaphor’s lip balm.
Krissy
Eucerin
Hi Krissy,
Thank you for sharing your recent experience with our Aquaphor Lip Repair Stick. We stand behind our products. If possible, please retain the item if you still have it. A member of our Consumer Care Team is emailing you to obtain some additional product information, and to assist you with your purchase.